Request for Spare Parts

If you would like to receive a spare part for a device listed on our site, tell us the part number on the exploded view of the device if it is available.

The assembly of the spare parts sent is your responsibility. Spare parts cannot be returned or exchanged, check carefully before ordering or ask us for advice.

Out of warranty, so that we can repair your device with our after-sales service or that of the manufacturer as the case may be, please send us the form below with as much information as possible on the origin of the breakdown, the year of the device , the brand, the serial number which can be found on one of the sides or below.

If you wish to renovate a small device such as sandblaster, heating oven, suction to give it a new lease of life, request a quote for removal in the form below, the devices must be perfectly packaged and travel under your responsibility. Please note, not everything is possible, ask us.

No after-sales service on IVOCLAR devices.

To know and exercise your rights, in particular to withdraw your consent to the use of data collected by this form, please consult our Privacy Policy .

24/7 CUSTOMER SERVICE

Purchases on this site are BtoB, they are neither returned nor exchanged except for hidden defects. Site for professionals.

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FREE DELIVERY

Processing 1 to 2 working days + Delivery for France 1 to 3 days. FREE shipping in FRANCE Metropolitan France from €195.

1 TO 3 YEAR WARRANTY

Depending on the brand, materials can be guaranteed for up to 3 years. We manage your after-sales service during and after the warranty.